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Garden Connect at GLAS

A new ticketing system, revamped websites, and online chat support are just a few things that Garden Connect can offer their customers.

To find out what Garden Connect can do for your garden centre, be sure to visit them at GLAS 2018, Stand E27.

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17 July 2018

Garden Connect is exhibiting at the GLAS Show at the Citywest Hotel for the 5th year in a row and launching its flexible ticketing service for garden centres.

Whether you’re organising workshops, seminars, Santa Grotto’s or if you want to have an online table booking service for your restaurant: we’ll get it sorted!

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Visit our stand E27 during the 1-day event to learn more about our online ticketing solutions. You can also visit ticketing.gardenconnect.com for more information. During the show we’ll also explain how we’re helping many garden centres to be successful via our extensive service range:

  • Online ticketing
  • Webshops
  • Websites & content
  • Wholesale order tools for nurseries
  • Apps

Garden Connect launches 4 new websites

Garden Connect has launched four new websites for its customers. As part of the ongoing improvements, three redesigns have been made and a brand new webshop has been launched as well.

Slemish Landscape Centre, based in Northern Ireland, just launched its’ new webshop on www.slemishlandscapecentre.com. The Sage Pos integrated webshop can be used by retail and trade customers. Trade customers are able to purchase their products for their own agreed rates and account while retail customers have to pay online. The business focuses on landscaping products and gardening tools and is offering a wide range of products in its webshop.

Garden Connect has made the design of the website, is working on the search engine optimisation and made the integration with the Sage Pos back office.

The Barn Garden Centre in Oundle has been using the Garden Connect services for almost 5 years. The new website, www.thebarngardencentre.co.uk is reflecting the brand in a new and modern way. The most important product groups are easy to find and the website is fresh, welcoming, and ready for summer!

Another long-time customer is Lyndhurst Garden Centre, located in Skegness. Apart from a garden centre, Lyndhurst is having a landscaping division and country park. The homepage of the website www.lyndhurstgardencentre.co.uk reflects the three areas of the business in a clear way. Garden Connect is providing the news and gardening tips to Lyndhurst to make sure the website is never out of date.

Last but not least: Caerphilly Garden Centre, located in Southern Wales, has refreshed its website on www.caerphillygardencentre.co.uk as well. The website shows information about the garden & outdoor products the centre is offering and information about the restaurant.

Garden Connect introduces free live chat support

Online marketing can be a bit complex, especially when your passion is with plants and not with computers.

To help users to get the most out of their website and webshop, Garden Connect has introduced free live chat support for all its users.

The Garden Connect content management system is well known for its flexibility and is easy to use, but with the number of options growing some users may need some support to get the most out of it.

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How to set up mixed match promotions in a webshop? How do you upload a video slider to a homepage? Or how can you use the SEO tricks available in the CMS? It’s easy to do these things – if you know where to look.

Monica Vink is responsible for customer support at Garden Connect UK: “A lot of users don’t want to bother us with questions if they can’t find something or if they are unsure how to do specific things within the CMS provided. However, we’re happy to help. The new live chat is a very easy way to ask a quick question to our team.”

The live chat support will be available during office hours: “We are monitoring the incoming chats and can amend the hours if required. We’re also using the questions we get via our chat to check if we have manuals available which is mostly the case. The manuals and instruction videos are available 24/7.”

Every user can use the live chat support without additional costs: “We truly believe helping customers get the most out of their website and webshop is beneficial for garden centres as well as for ourselves. We know many online marketing agencies charge customers for support provided but we feel that we should help a lot more. Building a website is just the starting point of a long-term relationship and providing free live support to users is a reflection of how we feel businesses should operate nowadays.”

Garden Connect has been providing online marketing services to many Irish garden centres and nurseries for years. Among the growing customer base are garden centres like:

  • Fernhill
  • O’Meara’s Garden Pavilion
  • Blackwater
  • Listowel
  • Easygarden
  • … and many more!

You can find us at stand E27 in the Citywest Hotel in Dublin on the 19th of July. 

If you wish to schedule a meeting with Garden Connect at GLAS, be sure to make-use of the “meeting request” option, available to all attendees.

Simply click “meeting request” beside Garden Connects’s name on the list of GLAS exhibitors, which you can find here.

We look forward to seeing you at GLAS 2018. Please visit www.gardenconnect.com or contact Sjors Hemmen at sjors@gardenconnect.com or (+44) 203 475 5541 for more information. Images: Garden Connect.

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